Warranty Professionals
Dedicated specialists who understand both the technical side of home systems and the human side of stressful breakdowns.
Marcus Reid
Senior Coverage Advisor
marcus.reid@burgerboytx.com
Twelve years comparing plan structures for single-family and multi-unit properties. Marcus hosts monthly office hours for new homeowners.
Elena Vasquez
Claims Success Manager
elena.vasquez@burgerboytx.com
Elena leads the team that tracks open work orders and communicates status updates until repairs are verified complete.
David Chen
Contractor Relations Lead
david.chen@burgerboytx.com
David audits technician credentials, insurance certificates, and customer feedback scores across our service network.
Priya Nair
Customer Education Director
priya.nair@burgerboytx.com
Priya develops guides on maintenance best practices, seasonal checklists, and how to read your plan's fine print with confidence.