Effective Date: January 1, 2026
These Terms & Services ("Terms") govern your access to the BurgerBoy TX Home Warranty website located at burgerboytx.com (the "Site") and your relationship with BurgerBoy TX Home Warranty ("BurgerBoy TX," "we," "us," or "our") regarding informational content, quote requests, and enrollment in home warranty service agreements ("Plans"). By using the Site or submitting information through our forms, you agree to these Terms. If you do not agree, please discontinue use of the Site.
A home warranty is a service contract that provides repair or replacement of covered systems and appliances when they fail due to normal wear and tear, subject to the specific Plan you purchase. BurgerBoy TX is not a property insurer, builder, or equipment manufacturer. Our obligations arise solely from the written service agreement executed at enrollment, which supersedes general marketing descriptions on the Site if any conflict exists.
Coverage is limited to eligible items identified in your Plan schedule. Exclusions commonly include pre-existing conditions, improper installation, lack of maintenance, cosmetic defects, code violations existing prior to enrollment, and items excluded by name in your contract. You are responsible for reviewing the full Plan document before the waiting period ends.
We grant you a limited, non-exclusive, non-transferable license to access and view Site content for personal, non-commercial purposes. You may not scrape, mirror, frame, or redistribute Site materials without written permission. You may not attempt to gain unauthorized access to servers, accounts, or data. We may modify, suspend, or discontinue any part of the Site at any time without liability.
You represent that you are at least eighteen years of age and have authority to bind the household or entity enrolling in a Plan. If you create credentials for a customer portal in the future, you are responsible for safeguarding login information and notifying us of suspected compromise. We may refuse service where fraud risk is identified.
Illustrative pricing on the Site is not an offer to contract. Final premiums, service fees, coverage tiers, and optional add-ons are confirmed in your personalized quote and binding agreement. Monthly or annual billing terms, late fees, and cancellation rights are stated in that agreement. Failure to pay premiums may result in suspension of coverage after notice as permitted by law.
Waiting periods apply before coverage becomes active for most items. Items that are inoperative, improperly maintained, or already failing at enrollment may be excluded or subject to inspection. You agree to provide accurate information about property type, square footage, age of systems, and known defects.
To request service, you must follow procedures described in your Plan, which may include online submission, description of symptoms, and payment of the applicable service fee. We assign independent contractors; BurgerBoy TX does not perform repairs directly. Technicians determine diagnosis subject to Plan terms. We may authorize repair, replacement, or cash allowance up to stated caps.
Emergency prioritization is available only where expressly included. Secondary damage (for example, water damage following a pipe failure) is generally not covered unless your Plan specifically provides such protection. You must mitigate further damage when safe to do so.
Each approved service event may require a flat service fee payable at dispatch. Component caps limit our maximum contribution toward specific items. If repair costs exceed caps, you may pay the difference or decline service. Replacement equipment may be new, refurbished, or of like kind and quality at our discretion where allowed by your Plan.
You may cancel according to the notice period in your agreement. We may cancel for non-payment, misrepresentation, or unsafe conditions. Automatic renewals, if elected, continue until you provide timely cancellation. Refund policies for unused premium portions are defined in your contract and applicable regulations.
THE SITE AND GENERAL MARKETING CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE SITE OPERATION. TECHNICIAN WORKMANSHIP WARRANTIES, IF ANY, ARE DESCRIBED IN YOUR PLAN AND PASS-THROUGH DOCUMENTS FROM SERVICE PROVIDERS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BURGERBOY TX SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM SITE USE OR SERVICES, INCLUDING LOST PROFITS, LOSS OF USE, OR PROPERTY DAMAGE NOT COVERED BY YOUR PLAN. OUR AGGREGATE LIABILITY FOR SITE-RELATED CLAIMS SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER, EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW.
You agree to indemnify and hold harmless BurgerBoy TX, its officers, employees, and affiliates from claims arising out of your misuse of the Site, violation of these Terms, or misrepresentation during enrollment, except to the extent caused by our gross negligence or willful misconduct.
All trademarks, logos, text, graphics, and software on the Site are owned by BurgerBoy TX or licensors. You may not use our branding without prior written consent. Feedback you submit may be used without compensation to improve services.
By submitting forms on the Site, you consent to receive responses by email regarding your inquiry. Marketing messages require separate consent where required. See our Privacy Policy for data practices.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules, except where consumer protection laws in your state of residence mandate otherwise. Parties agree to attempt good-faith informal resolution before initiating formal proceedings. Where permitted, disputes shall be resolved in courts located in Texas, and you consent to personal jurisdiction there.
We may update these Terms by posting a revised version with a new effective date. Material changes to active Plans require notice as specified in your service agreement. Continued Site use after posting constitutes acceptance of updated Terms for browsing purposes.
If any provision is held invalid, remaining provisions remain in effect. For warranty services, your signed Plan together with these Terms for Site use constitute the understanding between you and BurgerBoy TX regarding their respective subjects.
Questions about these Terms may be directed to legal@burgerboytx.com or through our contact form.